danniewriter

‘Truthful hyperbole’ is why PR gets a bad rep

Side profile shocked man with long nose. Liar concept

On inauguration day, I listened to the remarks from the 45th president of the United States on the radio. The next day, I read and watched coverage of the millions of people around the world, overwhelmingly in the U.S., who marched in opposition to his election. Since then, my iPhone hasn’t stopped pinging with news alerts relative to executive orders, cabinet confirmations, opposition speeches and the like. The New York Times is churning out so many opinion pieces conveying outrage, I’m wondering if they are even in the reporting business any more.

And it’s only day three.

All in all, I feel like the inner circle of fictional Broadway star Margo Channing when she uttered the most famous line in “All About Eve.”

Chief among the outrage, at least for the last 36 hours, is the reference to “alternative facts” by the Trump White House when estimating the size of the inauguration crowd. This is in line with Trump’s modus operandi (outlined in one of his books) that his ghostwriter termed “truthful hyperbole.”

Now, “hyperbole” is defined as “obvious and intentional exaggeration” and “an extravagant statement or figure of speech not intended to be taken literally.” For example: “to wait an eternity.”

So, by definition, hyperbole is not truthful (factual).

Therefore, if an individual or group presents “alternative facts” using “truthful hyperbole” as an acceptable standard, chances are they are lying through their collective teeth.

Viewing the term in its strictest definition, “alternative facts” could mean facts provided by a reliable source that simply isn’t as well known as the source used most often and by the most people. For example: Consumer Reports historically has a great reputation for its reviews and reports, but does that mean articles from Reviewed.com are unreliable? Not necessarily. But make no mistake, “alternative facts” as easily debunked as those posited by the White House regarding the inauguration attendance are fabrication.

Public relations and marketing often get a bad rep, I think, because, quite frankly, there are dishonest practitioners out there. Trump, with his non-existent “truthful hyperbole” is an example. But some of the bad reputation is unfair because

  • putting the best foot forward
  • leading with the positive rather than the negative, and
  • taking time to work on messaging in advance

often are mischaracterized as outright fabrication. The term “spin doctor” is pretty much synonymous with “snake oil salesman,” unless the latter happens to refer to selling a product that keeps your reptiles soft and scale-free.

Although January is nearly through, maybe a resolution is in order for anyone out there promoting, selling, inspiring, informing, and otherwise communicating … which, by the way, is everyone, isn’t it? … to make sure our content passes the smell test. Is it based on

  • internal research of my business and non-profit
  • statistics, other facts and opinions of reputable, and cited, sources
  • fairness and contextualization (am I comparing apples to apples or applies to garden hoses?)

In coming weeks, I’ll explore these three points in more detail, especially on how to discern a reputable source from “fake news.”

Questions? Do you need assistance in your public relations or marketing endeavors? Give me a call. I’d love to hear from you. Initial consultations are free of charge.

 

 

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