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Tag Archives: crisis communications

Pitch the rug: Manage PR crises with integrity

When you are in charge, and something bad happens, instinct can serve you well, but not always. Instinct can equip you to put out fires, the literal and figurative blazes, … Continue reading

May 7, 2018 · Leave a comment

Avoid the Boil Over

There are those in leadership positions who embrace the philosophy, “If you aren’t making someone unhappy, you’re not doing your job right.” In some cases, this may be true. I … Continue reading

April 11, 2016 · Leave a comment

What to do when your message falls short

Johnny Carson, longtime host of The Tonight Show, was the master of self deprecation. When a joke bombed, he didn’t steamroll on to another, he’d linger in the awkward silence, … Continue reading

March 14, 2016 · Leave a comment